Where will the grocery industry be in the near future?

Chester Sideman and his wife Carmen married 25 years ago. After they married they decided that they did not want to be typical working Americans who worked from 9-5 and retired at age 55. They had always envisioned running their own company and running it in the form that they saw fit. After thinking long and hard they decided to build a company from the era that they were from. Being that they were from the “hippie” era, they fell in love with the idea of running a grocery store that provided a healthy alternative to the grocery shopping experience. A few years after opening, Chester and Carmen began to notice a trend. They were seeing that their health food store was beginning to gain popularity with the locals here in San Francisco, since so many were from the same era. Seeing this, the couple decided that they needed to expand and take full advantage of their popularity.
First they decided to expand into a neighboring store that had gone out of business. With this added space, they were able to triple their size and bring in an enormous variety of products that tied into the theme of the store. With this added size, they also found that they needed help in the day-to-day operations of running the store. Due to this fact they hired Craig Premer. Craig was a grocery industry professional that had worked for years in the business. He was also able to see the great potential that this store had.
After five years of Craig taking control of running the store, he had implemented all the ideas that he had to help build the grocery store. At this point, the store was doing great. Profit was double what it had been before Craig got there, but beginning to level off. Craig noticed this and had a talk with Chester and Carmen.
Craig: Chester, we need to reevaluate what it is that you want out of this store at this point. I understand that this store has been doing very well the past few years, but with the increase in competition from stores like Whole Foods and Rainbow Grocery, I feel that changes need to be made.
Chester: I know that our profits have been doing well and have started to level off, but do you think big changes need to be made?
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